Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care

Type
Book
Authors
 
ISBN 10
0787962201 
ISBN 13
9780787962203 
Category
Customer Service  [ Browse Items ]
Publication Year
2002 
Publisher
Pages
360 
Description
Sponsored by the Picker/Commonwealth Program for Patient-Centered CareIn this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care. - from Amzon 
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