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Tag:
Hospital Administration
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Crossing the Quality Chasm: A New Health System for the 21st Century
Year
:
2001
ISBN
:
0309465613
ISBN 13
:
9780309465618
Institute of Medicine
Committee on Quality of Health Care in America
National Academies Press
Books
1
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Edition
:
1st
Year
:
2018
ISBN
:
0974998605
ISBN 13
:
9780974998602
Quint Studer
Fire Starter Publishing
Books
5
Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
Edition
:
First Edition
Year
:
2001
ISBN
:
0527762938
ISBN 13
:
9780527762933
Carey, Raymond G.
Lloyd, Robert C.
Asq Pr
Books
1
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Edition
:
1
Year
:
2014
James Merlino
McGraw-Hill Education
Books
2
The Checklist Manifesto: How to Get Things Right
Edition
:
Reprint
Year
:
2011
ISBN
:
0312430000
ISBN 13
:
9780312430009
Gawande
Picador
Books
1
The HCAHPS Handbook 2: Tactics to Improve Qualilty and the Patient Experience
Edition
:
2
Year
:
2014
ISBN
:
1622180097
ISBN 13
:
9781622180097
Ketelsen, Lyn
Fire Starter Publishing
Books
1
Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care
Edition
:
1
Year
:
2002
ISBN
:
0787962201
ISBN 13
:
9780787962203
Jossey-Bass
Books
1
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
Edition
:
1st
Year
:
2010
ISBN
:
1563273756
ISBN 13
:
9781563273759
Kenney
CRC Press
Books
1
