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  Title Copies
"I'm Sorry to Hear That..." Real-Life Responses to Patients' 101 Most Common Complaints About Health Care 
Edition: 1 
ISBN 13: 9780974998657 
10 Steps to Successful Coaching 
Edition: 2 
Year: 2020 
ISBN: 1950496201 
ISBN 13: 9781950496204 
100 Tricks to Appear Smart in Meetings: How to Get By Without Even Trying 
Edition: Illustrated 
Year: 2016 
ISBN: 1449476058 
ISBN 13: 9781449476052 
1001 Ways to Energize Employees 
Edition: 1 
Year: 1997 
ISBN: 0761101608 
ISBN 13: 9780761101604 
1001 Ways to Reward Employees 
Edition: 2 
Year: 2005 
ISBN: 0761136819 
ISBN 13: 9780761136811 
15 Secrets Successful People Know About Time Management: The Productivity Habits of 7 Billionaires, 13 Olympic Athletes, 29 Straight-A Students, and 239 Entrepreneurs 
Edition: 1 
Year: 2015 
ISBN: 0985056436 
ISBN 13: 9780985056438 
360 Degree Feedback : The Powerful New Model for Employee Assessment & Performance Improvement 
Edition: First Edition, 4th printing 
Year: 1996 
ISBN: 0814403263 
ISBN 13: 9780814403266 
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere!: Including the "12-Day Communication Challenge!" 
Edition: 1 
Year: 2017 
ISBN: 1546581731 
ISBN 13: 9781546581734 
A briefcase book Manager's guide to motivating employees 
Edition: 2nd ed. 
Year: 2011 
ISBN: 0071772979 
ISBN 13: 9780071772976 
A Framework for Understanding Poverty; A Cognitive Approach 
Edition: 5th 
Year: 2013 
ISBN: 1938248015 
ISBN 13: 9781938248016