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Category:
Customer Service
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Adult Telephone Protocols: Office Version
Edition
:
Third
Year
:
2012
ISBN
:
1581107439
ISBN 13
:
9781581107432
Thompson MD FACEP, David A.
American Academy of Pediatrics
Books
1
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)
Edition
:
Revised, Updated
Year
:
2011
ISBN
:
1423145844
ISBN 13
:
9781423145844
The Disney Institute
Theodore Kinni
Disney Editions
Books
2
Pediatric Telephone Protocols: Office Version
Edition
:
Fifteenth
Year
:
2015
ISBN
:
1581109563
ISBN 13
:
9781581109566
Schmitt MD FAAP, Barton D.
American Academy of Pediatrics
Books
1
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Edition
:
1
Year
:
2014
James Merlino
McGraw-Hill Education
Books
2
Telephone triage protocols for nurses
Edition
:
Fifth edition.
Year
:
2016
ISBN 13
:
9781451194296
Briggs, Julie K.
Wolters Kluwer
Books
1
The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience
Edition
:
First
Year
:
2013
ISBN
:
0988304066
ISBN 13
:
9780988304062
Judy Capko
Bisera
Greenbranch Publishing
Books
1
Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care
Edition
:
1
Year
:
2002
ISBN
:
0787962201
ISBN 13
:
9780787962203
Jossey-Bass
Books
1
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
Edition
:
1st
Year
:
2010
ISBN
:
1563273756
ISBN 13
:
9781563273759
Kenney
CRC Press
Books
1
