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  Title Copies
Managing cultural differences 
Edition: Tenth Edition. 
Year: 2018 
ISBN 13: 9781138223455 
 1 
Micromessaging: Why Great Leadership is Beyond Words 
Edition: 1 
Year: 2016 
ISBN 13: 9781259860966 
 1 
Principles: Life and Work 
Year: 2017 
ISBN: 1501124021 
ISBN 13: 9781501124020 
 1 
Rapid Retooling: Developing World-Class Organizations in a Rapidly Changing World 
Year: 2013 
ISBN: 1562868640 
ISBN 13: 9781562868642 
 1 
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way 
Edition: 1 
Year: 2014 
 2 
Shine: Using Brain Science to Get the Best from Your People 
Edition: 1 
Year: 2011 
ISBN: 1591399238 
ISBN 13: 9781591399230 
 3 
Six Thinking Hats 
Edition: Revised and Updated ed. 
Year: 1999 
ISBN: 0316178314 
ISBN 13: 9780316178310 
 1 
The 5 Languages of Appreciation in the Workplace (Library Edition): Empowering Organizations by Encouraging People 
Edition: Unabridged 
Year: 2011 
ISBN: 160981312X 
ISBN 13: 9781609813123 
 1 
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People 
Edition: Reprint 
Year: 2012 
ISBN: 080246176X 
ISBN 13: 9780802461766 
 4 
The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever 
Edition: 1 
Year: 2016 
ISBN: 0978440749 
ISBN 13: 9780978440749 
 2 
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